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Frequently Asked Questions

Water parameters

What water parameters do neocaridina shrimp need?

Neocaridina shrimp thrive in a pH of 7.0–7.8, temperature of 20–28 °C, GH of 6–12 dGH, KH of 2–8 dKH, and TDS of 150–300 ppm. Ammonia and nitrite must always be 0 ppm, and nitrate should stay below 20 ppm. These ranges are consistent across all our colour varieties.

Do I need an RO (reverse osmosis) system?

Most tap water in Brunei is suitable for neocaridina shrimp without RO filtration. Test your tap water first - if the GH, KH, and TDS fall within the recommended ranges, you can use it directly with a good dechlorinator. RO systems are typically only needed for caridina species that require very soft, acidic water.

How often should I test my water?

Test weekly when your tank is newly set up or after adding new shrimp. Once the colony is established and parameters are consistently stable, testing every two weeks is usually sufficient. Always test if you notice unusual behaviour such as lethargy, reduced feeding, or failed moults.

Tank setup

What size tank do I need for neocaridina shrimp?

A 5-gallon (20-litre) tank is the recommended minimum. Larger tanks are more stable and forgiving of parameter swings. A 10-gallon tank is ideal for a starter colony of 10–20 shrimp and gives the colony room to grow.

Do neocaridina shrimp need a heater?

In Brunei's tropical climate, room temperature typically stays within the 24–28 °C range that neocaridina prefer, so a heater is usually not necessary.

What substrate is best for neocaridina shrimp?

Inert substrates such as sand, gravel, or crushed coral work well for neocaridina. Dark substrates tend to bring out the best colour in your shrimp.

Do I need a filter? What kind?

Yes, filtration is essential. A sponge filter is the go-to choice for shrimp tanks - it provides gentle flow, biological filtration, and a grazing surface, with no risk of baby shrimp being sucked in. Hang-on-back and canister filters also work, but make sure to cover the intake with a sponge pre-filter to protect shrimplets.

Mixing varieties

Can I keep different neocaridina colour varieties together?

You can, but they will interbreed and the offspring will gradually revert to wild-type (brownish/clear) colouration over a few generations. If you want to maintain specific colours, keep each variety in its own tank. If you're not concerned about colour purity, a mixed tank can be a fun and colourful display.

Can I keep neocaridina with fish?

Small, peaceful fish like otocinclus, pygmy corydoras, and some rasboras can coexist with adult neocaridina. However, most fish will eat baby shrimp, which can limit colony growth. For maximum breeding success, a shrimp-only tank is best. Snails (nerites, ramshorns) are safe tank mates that won't harm shrimp of any size.

Can I keep neocaridina with other shrimp species?

Neocaridina can be kept with amano shrimp and bamboo shrimp without interbreeding issues. However, do not mix neocaridina with caridina species (such as Crystal Reds or Taiwan Bees) in the same tank, as they require different water parameters - neocaridina prefer harder water while caridina need soft water.

Shipping & delivery

Where do you deliver?

We currently deliver within Brunei Darussalam only. Orders are fulfilled via public meetup or local runner service. For full details, see our Shipping & DOA Policy page.

How are the shrimp packaged for delivery?

Shrimp are double-bagged with pure oxygen and wrapped in insulating material to maintain a stable temperature during transit. We also include a small piece of moss or plant to give the shrimp something to hold onto, which reduces stress during transport.

What is your DOA (dead on arrival) policy?

We offer a full replacement guarantee on any shrimp that arrive dead. To claim, send a clear photo of the deceased shrimp in the unopened bag within 2 hours of receiving your order via WhatsApp. See our full DOA policy for details.

Placing an order

How do I place an order?

Browse our shop, add shrimp to your cart, and click checkout. This opens a WhatsApp conversation with your order details pre-filled. We'll confirm availability, agree on a delivery method, and arrange a date that works for you.

What payment methods do you accept?

We accept bank transfer (BIBD) and cash on delivery. Payment details are confirmed via WhatsApp after you place your order. We do not currently accept credit cards or online payment platforms.

Is there a minimum order?

There is no strict minimum, but we recommend starting with at least 5–10 shrimp. A larger group settles in faster, shows more natural behaviour, and gives you a better foundation for breeding. Solo shrimp tend to be shy and stressed.

Still have questions?

We're always happy to help. Reach out anytime and we'll get back to you as soon as we can.

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